Management and Consulting Services
We bill hourly at the standard rates listed below, as well as offering discounted rates to clients who are eligible for Managed Services Agreements.
Each Managed Services Agreement (MSA) is based on your specific needs. Tech Tonics will meet with you to review your facilities and make recommendations for service scope and monthly hours. Depending on the amount of hours retained per month, you may be eligible for a discounted pre-paid monthly rate. MSAs typically provide two to forty hours of on-site service per week through our team of consultants.
We provide health and retirement benefits to our employees so that your business doesn't have to deal with the overhead of an additional employee. Plus, you not only have access to one person's knowledge or availability, but can call upon the skills and resources of our entire team. Managed Service Agreements of 30 or more hours per week can expect a discount of 50% or more off the standard hourly rate. The minimum MSA commitment required for discounted rates is a 6 month term.
|Minimum on-site service charge (one hour)||$136|
|Minimum remote support charge (fifteen minutes)||$34|
|Standard hourly rate (M-F 8AM-6PM)||$136|
|After hours rate (nights and weekends)*||$204|
*Night and weekend rate may be waived at consultant's discretion.
Automated Monitoring, Asset Management, Anti-Malware and Backup Services
The following services are provided by licensed software installed on your workstations and servers (endpoints). These services allow us to respond quickly to potential issues before they cause additional loss of business continuity. Additional charges apply for management and consulting services.
|Endpoints||System Monitoring and Asset Management (monthly)||Malware and Virus Protection (monthly)||Cloud Backup|
|0-5||$5 per endpoint||$5 per endpoint||Unlimited endpoints. Rate based on storage requirements.
Contact us for a free quote
|6-10||$4 per endpoint||$4 per endpoint|
|11-25||$3.50 per endpoint||$3.50 per endpoint|
|26-50||$3.25 per endpoint||$3.25 per endpoint|
|51-100||$3.00 per endpoint||$3.00 per endpoint|
|Do you have more than 100 endpoints, or are you interested in further discounts through a Managed Services Agreement?||Contact us for a free quote|